Sports / Live
88qq takes the privacy of your information seriously. This policy explains what data we collect when you use our platform, how we store it, and what choices you have — including how to review, correct or query any record we hold on your account.
When you open an account with us, we collect the information you provide directly — your contact details, account credentials and any payment method identifiers you add, such as a bKash or Upay wallet number. We also collect technical data your device sends automatically: IP address, browser type, session timestamps and pages visited. This helps us keep your account secure and understand how the platform is used. We do not sell your personal data to third parties. We share information only where it is necessary to process a transaction, fulfil a support request or comply with a lawful request from an authority with jurisdiction over your use of the service. Where we work with payment processors to handle bKash or Upay transactions, those processors operate under their own data agreements, which we review before working with them. We retain account data for as long as your account is active and for a period afterward as required by applicable law. The length of that retention period depends on your local law and the eligible region in which you access the service. If you have questions about how long we hold a specific category of data, you can raise that through our support channels.
Stored only to link transactions to your account; not shared beyond payment processing.
Retained for transaction records; accessible in your account history.
Collected automatically to maintain account security and detect unusual access.
Kept on file to give context to future queries and improve response quality.
This policy covers data processed directly by 88qq in connection with your account. It does not extend to third-party services that operate under their own terms, and it applies only where local law and your eligible region permit access to the service. Understanding the scope helps you know whose policy governs which part of your experience.
Covered. Data you enter when creating or updating your account — contact details, credentials, wallet identifiers — is governed by this policy throughout its lifecycle.
Covered for records processed through our platform. Payment processors such as bKash or Upay handle their segment of a transaction under their own privacy terms, which you can read on their respective sites.
Covered. Pages you visit, features you interact with and session data generated on this domain fall within this policy. We use that data only for security and service improvement.
Not covered. If you follow a link away from 88qq, the destination's own privacy policy applies. We do not control how external services collect or use your data.
You have several practical actions available to you regarding the data we hold. First, you can review the information on your account at any time by opening the account settings area once you are signed in — name, contact details and linked payment methods are visible there. If any detail is incorrect, you can update most fields directly, or raise a correction request through support if the field is locked for security reasons. You can also ask us what categories of data we hold on your account by submitting a query through the support routes listed on this page. We will respond with a summary of the relevant categories. If you believe data is being processed in a way that conflicts with this policy or with applicable law in your eligible region, you can raise that concern directly with our support team. We treat those queries as priority correspondence. Deleting your account will remove your active profile, though some transaction records may be retained for the period required by law.
Sign in and open account settings. Contact details, wallet links and session history are visible there without needing to contact support first.
Update editable fields directly in account settings. For locked fields, submit a correction request through the support channel and we will process it promptly.
Send a query through support asking what data categories we hold for your account. We will respond with a clear, structured summary of what we retain and why.
If you think something in how we handle your data conflicts with this policy, contact support with the details. We review those concerns separately from general account queries.
If you have a question about this privacy policy, want to request account data or need to flag a concern, these are the published routes to reach us. We keep contact paths visible in the help section of the site so you can always find them when signed in.
Open the chat widget from the help section of the site. Use this route for account data queries, correction requests or general policy questions.
Send your query to the support email address listed in the help section. Include your registered contact detail so we can locate your account record.
The help centre in your signed-in account area covers common data and privacy questions. Check there first — many queries are answered without needing to contact the team.
We apply consistent practices to how we store, protect and eventually remove your account data. These are not marketing commitments — they are the operational standards we hold ourselves to, and you can verify them through the account settings and support routes already described on this page.
Account data is stored for the period your account is active, plus any legally required window afterward. The exact window depends on applicable law in your eligible region. We do not hold data beyond what is needed.
We use cookies to maintain your session, remember your signed-in state and collect anonymous browsing data for site improvement. You can adjust cookie preferences through your browser settings at any time.
We share data only with payment processors handling bKash or Upay transactions, and with authorities making lawful requests. We do not sell data or share it for advertising purposes.
When this policy changes in a material way, we update the version date at the top of this page and, where practical, notify you through your registered contact. Continued use after a change means you have seen the updated terms.
These are the questions we see most often from account holders reviewing this policy. If your question is not here, reach out through the support routes listed above.
We collect the contact details and credentials you enter at registration, plus your device's technical data — IP address, browser type and session timestamps. If you add a bKash or Upay wallet, we store the identifier needed to link transactions to your account.
Yes. Sign in and open account settings to view your profile details, linked payment methods and transaction history. For a broader summary of all data categories we hold, submit a request through the live chat or email support route.
We share data only where necessary: with payment processors handling your bKash or Upay transactions, and with authorities making a lawful request. We do not sell your data or share it with advertising networks.
Open account settings while signed in — most contact and profile fields are editable directly. If a field is locked, raise a correction request through live chat or email support. Include your registered contact detail so the team can locate your record quickly.
We retain certain transaction and identity records for a period after account closure, as required by applicable law. The length depends on your local law and eligible region. Contact support if you need specific details about what we hold and for how long.
This policy covers data processed by us when you use the platform. Whether you can access the service at all depends on your local law and eligible region. We do not make legal eligibility determinations on your behalf — check the terms and applicable local law for your situation.