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Your 88qq account balance is managed through the banking section — accessible after login on any mobile or desktop browser. We support bKash and Upay as verified deposit and withdrawal routes for Bangladesh, with account history, transaction records and wallet matching all visible inside your signed-in area.
When you want to add funds, head to the banking section from your signed-in account page. The deposit counter shows the payment routes configured for your region — bKash and Upay appear there for Bangladesh.
Log in and navigate to the banking or cashier section. The deposit routes available for your account appear there — do not use any external link or number not shown inside your account.
Select the wallet that matches what you use. The account page shows the correct receiving number or QR for that session — copy it exactly as displayed and do not reuse a number from a previous session.
Type the amount inside the field shown on screen. Complete the transfer from your bKash or Upay app using the reference details displayed. Do not close the page until your wallet confirms the send.
Once the deposit clears, your 88qq balance updates in the account area. If it has not appeared after a reasonable wait, open a support request and include the wallet reference number from your transaction.
A withdrawal moves your available account balance back to your wallet. Open the withdrawal section under banking in your signed-in account. The routes shown there — bKash and Upay for Bangladesh — are the ones configured for your account. Enter the exact wallet number you own and the amount you want to move.
Navigate to the withdrawal section inside your signed-in account. Only routes shown there are active for your account — do not request a withdrawal through any channel outside your account page.
Choose bKash or Upay as your payout method. Enter the mobile number registered to your wallet. The number must match a wallet you own — mismatched numbers cause the transfer to fail.
Type the withdrawal amount within the limits shown on screen. Review the details once, then confirm. Your account balance reduces immediately to reflect the pending withdrawal amount.
The withdrawal appears in your transaction history with a status label. When the label changes to processed, the funds have left our account. Contact support if the status stays pending beyond what you consider a normal wait.
Before certain banking actions are available — particularly first withdrawals or higher balance moves — your account may display a verification step. We do not publish a fixed list of documents here because the fields your account shows depend on your account state and the verification stage reached.
The fields your account shows are the only ones you need to complete. Do not submit documents or personal details through any channel other than your own signed-in account area on 88qq.
If the account asks you to confirm a wallet number, enter the bKash or Upay number you plan to use for banking. This step links the wallet to your account and reduces the chance of mismatched transfers.
Some accounts are asked for name or date-of-birth fields at a specific stage. Complete the exact fields shown — do not guess at extra information the page has not requested.
If a verification screen stays unchanged after you have completed what is shown, open a support request directly from your account. Include a short description of the step you are on so the team can locate your account quickly.
The payment section of your 88qq account lists the wallet and transfer options configured for Bangladesh. bKash and Upay are the verified routes we support. Each route is available for both deposits and withdrawals unless your account page shows otherwise.
Verified deposit and withdrawal route. Use the receiving number or QR shown inside your account session — not a number from any other source.
Supported wallet for account deposits and withdrawals. Enter your registered Upay mobile number in the withdrawal field when moving funds out.
Bank transfer availability depends on your account configuration. Check your banking section to see if this route is active for your account at this time.
Every deposit and withdrawal processed through your 88qq account generates a record in the transaction history section. Your wallet — bKash or Upay — also keeps its own history. Matching these two records is the clearest way to confirm a transfer has completed on both sides. If the amounts and reference details align, the transaction is settled.
Your bKash or Upay app generates a reference number after every send. Copy this number immediately and store it. This is the primary identifier our support team uses to locate a transaction on our end.
Each transaction in your 88qq account history carries a status label — pending, processing or completed. A completed label means the transfer is settled. Pending means it is still being processed; do not submit a duplicate transaction while one is pending.
Open the transaction history tab inside your signed-in account to see a chronological list of all deposits and withdrawals. Each entry shows the amount, route used and status — use this view to track any transaction from submission to settlement.
For each banking transaction, keep the wallet-generated reference number, the timestamp shown in your wallet app and a screenshot of the completed send screen. These three items together are sufficient evidence for any support follow-up.
Account security on 88qq banking starts with a few habits that protect your balance regardless of the device you use. Always access your account through 88qq.
Access your account exclusively through 88qq. Fraudulent sites copy the look of an account page to capture login details. Verify the domain in the browser address bar before entering any credentials or wallet information.
Withdrawals are processed only to wallets confirmed in your account profile. A bKash or Upay number that does not match your registered wallet will not process. This step protects your balance from misdirected payouts.
When the account asks for identity fields, complete them through your signed-in account page only. These steps confirm that the account is operated by the person who created it — follow only what the screen shows.
The published support route is the contact form or chat inside your signed-in account. Use that route for any banking question. Do not share account details or transaction references through public social media channels.
Below are the questions we see most often about depositing, withdrawing and managing your balance on 88qq. If yours is not here, open the support form inside your signed-in account and describe what you are looking at — the support team can work through your specific account state with you directly.
bKash and Upay are the verified deposit routes for Bangladesh accounts. Open the deposit section after logging in to see the routes active for your account. Use only the payment details shown in that session — never a number from a third party.
Wait a short period for the transfer to settle, then check your transaction history. If the balance has not updated and your wallet confirms the send was successful, open a support request and include the wallet reference number and the amount you sent.
Minimum amounts depend on the route selected and may differ for deposits versus withdrawals. The account banking page shows the applicable limits for each route when you enter the amount field — follow the figure shown on screen rather than assuming a fixed number.
A pending status means the transfer is still being processed on our end or by the wallet network. Do not submit a second withdrawal for the same amount while one is pending. If it remains pending beyond a reasonable wait, contact support with the reference details from your account history.
Some accounts are asked to complete a verification step before a first withdrawal or a higher-value transfer. The prompts appear inside your signed-in account. Complete only the fields shown there and contact support if a step is unclear or seems to stall without explanation.
Wallet number changes for payout purposes go through the account profile section. Follow the fields shown there for updating your registered bKash or Upay number. If the option is not visible, raise it through the support form inside your account.