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This page sets out the legal terms that govern your use of 88qq. Access to our platform and its features depends on your local law and eligible regions — read this before you open or use your account.
operates under terms that are shaped by the laws of the regions where access is available. We do not make a blanket claim that our platform is legal in every jurisdiction — it is your responsibility to confirm that accessing 88qq is permitted under the laws that apply to you in Bangladesh or wherever you are located. By creating an account and using our services, you accept these terms in full. Where local law prohibits or restricts access, you should not proceed. Our terms cover everything connected to your account: how you log in, how you conduct transactions using local payment routes such as bKash and Upay, how your account data is held, and how disputes are handled. Specific product terms — for instance, wallet transaction limits or account-level features — are set out in their own sections within the account area. We update these terms when our service changes or when regulatory circumstances require it. You will see a notice in your account when material changes are made. Continuing to use the platform after a change notice means you have accepted the updated terms. If any part of these terms is unclear, use the contact routes in the support section below to raise your question before you proceed.
Our legal terms apply to specific areas of your relationship with 88qq. Understanding what is inside scope — and what is not — helps you know when our terms apply and when another set of rules governs your situation.
Covered in full. Login, session management, account suspension and reactivation are all governed by these terms. Access itself depends on your local law and the eligible region status of your location.
Wallet deposits and withdrawals made through routes such as bKash and Upay fall inside these terms. The specific limits and verification steps are displayed inside your account at the point of transaction.
All game content, lobby displays and promotional notices visible on 88qq are covered. We retain ownership of that content; you may not copy or redistribute it outside your personal use of the account.
External payment processors, mobile network operators and any linked third-party sites operate under their own terms. Our legal terms do not extend to those services, and we cannot accept responsibility for how they handle your data or transactions.
Your account gives you direct access to several practical controls covered by these terms. You can review your transaction history — including bKash and Upay activity — from the wallet section of your account at any time. If your account details are incorrect or outdated, you can update them through the account settings fields; for changes that require verification, the on-screen instructions will guide you through what documents or steps are needed. If you believe a transaction record is wrong or an account action was taken in error, you can raise that through our published support routes and we will review it. Where our terms permit a data request — such as asking what information we hold on your account — you can submit that request through the same support channel. We aim to handle every request in the order it arrives; we do not promise a fixed response window, but the support team will acknowledge your query and tell you if further information is needed before it can be resolved.
Open the wallet section of your account to see your full transaction history, including individual bKash and Upay entries with date and amount.
Account settings let you update name, contact and payment details. Verification-required changes will show the exact fields and documents you need to complete.
Use the live chat or email route to ask about any term that is unclear. We will confirm receipt and tell you what happens next before closing the query.
You can ask what personal information your account holds. Submit the request through support and we will confirm the scope of data held and any applicable process.
If you have a question about these legal terms, your account rights or a transaction covered by our policy, use one of the routes below. We only list contact methods that are published on the site. Do not share full payment credentials — such as your complete bKash PIN — through any support channel.
The live chat button is visible when you are logged in. Use it to ask about policy matters or account-level questions in real time.
Send policy questions, data requests or formal disputes to the support email address shown in your account's help section. Include your account ID in the subject line.
The help centre, accessible from the account menu, covers frequently asked policy and account topics. Check there first; it may answer your question without a wait.
Understanding how we handle information connected to your account is part of using our platform with confidence. Each area below covers a specific aspect of how account data is managed under these terms.
Information — including transaction records linked to bKash, Upay and other payment routes — is held to support your account and meet any applicable legal retention requirements. We do not sell personal account data to unaffiliated third parties.
We use session and functional cookies to keep your account active and remember your preferences. You can adjust cookie settings through your browser at any time, though some features depend on cookies to work correctly.
Your account is protected by the credentials you set at registration. Never share your password or payment verification codes with anyone, including support staff. If you suspect unauthorised access, use the account settings to change your credentials immediately and contact support.
When we update these terms, a notice appears in your account. To request a copy of your data, flag a concern or ask a formal question, use the email or live chat routes published in the help section.
These are the questions we see most often about our legal terms, account rights and policy scope. If your question is not here, use the live chat or email route shown in the support section above.
Whether you can access 88qq depends on the laws that apply to your location. Our terms govern your use of the platform if access is permitted in your eligible region. It is your responsibility to confirm access is lawful where you are before you use the account.
Transaction-level terms — including limits, verification steps and processing conditions for bKash and Upay — are displayed inside your account at the point of deposit or withdrawal. The wallet section shows the specific conditions that apply to each payment route.
Submit a data request through the support email shown in the help section of your account. Include your account ID and describe what information you want to review. We will confirm receipt and outline the next steps before processing your request.
Yes. Go to account settings and update the fields that are incorrect. Where a change requires verification — such as updating a payment wallet number — the on-screen instructions will tell you exactly which steps and documents are needed to complete it.
Check the transaction detail in your wallet history first. If you still believe the record is wrong, raise it through live chat or email support, quoting the transaction date and amount. We will review the record and respond with our findings.
Yes. When we update these terms, a notice appears in your account. Continuing to use 88qq after seeing that notice means you have accepted the updated version. If you have questions about a specific change, contact us through the support routes before proceeding.